Supplies Management Agency (SMA)

Pursuant to national and PHA corporate health services objectives, the mission of the SMA is:

“To provide quality medicines, medical supplies and health commodities for the residents of the Commonwealth of The Bahamas in a superior manner while constantly seeking to improve systems and methods, and to serve customers (internal and external) in a courteous and efficient manner”.

The SMA’s main responsibilities are:

1. Procurement, storage, distribution and tracking of medicines, medical/surgical supplies, linen, cleaning materials, stationery, food, hospital equipment/furniture and other health commodities;
2. Monitoring and evaluation of the public sector supply chain;
3. Coordinating and overseeing quality control mechanisms at all levels within the supply chain;
4. Promoting a culture of continuous improvement throughout the supply chain and
5. Promoting coordinating and collaborating mechanisms with stakeholder groups.

Objectives

In carrying out these responsibilities, the SMA is committed to achieving the following objectives:

1. Provide a continuous supply of medicines, medical/surgical supplies, linen, cleaning materials, stationery, food, hospital equipment/furniture and other health commodities to the Government Health Care Institutions;
2. Manage a transparent tendering process;
3. Rationalize the use of medicines and medical supplies and reduce their cost to the public;
4. Make arrangements for the selection, procurement, warehousing, distribution and utilization of medicines and medical supplies in a timely and cost effective manner;
5. Maintain a value analysis approach to the evaluation and selection of all products and services for use throughout the organization;
6. Develop and maintain an integrated network system for the acquisition and delivery of supplies;
7. Improve and strengthen the monitoring of Suppliers’ compliance with contractual obligations to ensure quality Supplier performance;
8. Improve and strengthen the inventory management systems of Government health facilities through continuous monitoring, evaluation and training;
9. Capture and provide information on medicines, medical/surgical supplies, linen, cleaning materials, stationery, food, hospital equipment/furniture and health commodities utilization to guide decision making and minimize waste;
10. Lead and coordinate collaborative mechanisms with stakeholder agencies and groups;
11. Identify and pursue strategic business opportunities;
12. Maintain effective communication and collaboration with customers and suppliers;
13. Initiate beneficial changes that result in continuous improvement in service delivery and customer satisfaction;
14. Provide employees with a safe, healthy and clean environment and
15. Promote professional growth and development and opportunities for employees through an effective training process.

VALUES:

We exercise these values to meet or exceed the expectations of our customers and each other:

• Integrity: We make decisions and act consistently to reflect the highest ethical standards that support an environment of honesty, transparency and trust.
• Team Work: we work together in a synergistic manner, using open communication to achieve the greatest success in all our relationships.
• Respect: We interact at all times in a respectful manner with all stakeholders.
• Innovations: We encourage a creative environment which fosters the development of unique concepts and solutions.
• Excellence: We deliver unparalleled service, high quality outcomes, and exceptional reliability.

Contact Information:

Telephone Contacts: 394-1120, 394-1182, 394-1226/7 

Fax Number: 322-2077